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Job Postings of the Future: High EQ Wanted, Must Play Nice with Robots


By Beth Kowitt

There is a paradox that lies at the heart of running a workforce in the 21st century: Employers must be just as focused on fostering talent that has high emotional intelligence as they are on developing employees who know how to build and work with robots.

“EQ will have IQ for breakfast,” explained Rola Dagher, president of Cisco Canada, at Fortune Most Powerful Women International in Montreal this week. “Technology is an enablement tool to get you to where you need to be, but people are still the transformers.” And yet, she added, the next generation of workers also needs to be prepared to work alongside robots.

Dagher said that at least in Canada, there’s a lack of collaboration between academia, government, and businesses in terms of preparing the workforce of the future with the right set of skills. As a result, she’s sometimes forced to go outside the country to recruit, she said.

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