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The pros and cons of using AI in HR


After several stop-starts,AI is now the single most important driver shaping the future of work, but has proved itself to be evolutionary rather than revolutionary. So says Ian Jones, co-founder and chief strategy officer at the business software developer AMPLYFI.

While it cannot transform a firm overnight, nor be “a silver bullet to business leaders’ painpoints”, it can deliver “incremental improvements to productivity or planning” provided realistic expectations are set, Mr Jones says.

AI in HR can make positive impact from recruitment and retention to fostering staff wellbeing, enriching jobs and protecting against brain drain, he believes.


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