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How technology is enabling the HR function


By Harshvendra Soin

Technology innovation has been the cornerstone of the economic revolution that the world is currently witnessing. Businesses across sectors have drawn massive benefits – like process efficiency and increased production – by incorporating latest technological interventions into their routine processes and automating the operations.

While the customer-centric functions are using technology to deliver a superior experience to the customers, support functions like Human Resources (HR) have also turned to technology to automate and streamline key processes of an employee lifecycle including hiring, on-boarding and training.

Until a few years back, HR was defined by standardised roles of recruitment and employee engagement, often categorised by piles of paperwork related to compliance, hiring and employee information.

However, today emerging technologies like Artificial Intelligence (AI), Robotics, Augmented Reality and Blockchain have vastly impacted human resources function by transforming key processes like hiring, talent management, and payroll.

Another big area that technology has helped the organisations with, is compliance. While earlier organisations had to rely on IT storage servers for this, today cloud-based solutions have streamlined the process and reduced the paperwork.

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