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Paying the price of service level agreements


Nice Article By Colin Cottell, RECRUITER MAGAZINE

Procurement-led and cost-driven service level agreements (SLAs) are damaging the relationship between RPOs (recruitment process outsourcers) and their recruitment agency suppliers. Colin Cottell investigates

According to a new report, relationships between RPOs and their recruitment agencies are being affected by SLAs, which is having a knock-on effect on RPOs’ ability to meet their clients’ changing needs.

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