Nice Article by – Meghan M. Biro @MeghanMBiro,
Employee engagement is center stage in HR and The World of Work right now for good reason. Engaged employees are better producers, they’re more committed to the organization, and they are in it for the relative long haul.
One study in The Journal of Occupational and Organizational Psychology (yes I do read this stuff!) looked at the performance of bank employees over a three-year period. Engaged employees were more committed to the organization, achieved better business outcomes, and achieved superior customer satisfaction.
Interestingly, level of engagement was more important in achieving good performance than good performance was in creating better engagement. It’s a mind-bender, which is why the five Ws and one H might be helpful in charting a path to employee engagement.
Read Full Article
http://www.forbes.com/sites/meghanbiro/2014/03/30/employee-engagement-is-a-leadership-commitment/
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