SupportCRM.com is a fast-growing SaaS company that offers AI-powered customer relationship management tools for startups and SMEs. With rapid expansion across the U.S. and Europe,
SupportCRM needed to quickly scale its support, sales, and product teams. However, traditional hiring methods were time-consuming, inconsistent, and failed to keep pace with business demands.
The Challenge
- Hiring delays of up to 6 weeks per role
- Managing hundreds of resumes manually
- Lack of automation in candidate tracking
- No centralized system for employers or applicants
- Difficulty in promoting roles across multiple channels
The Solution: eJobsitesoftware.com
To address these bottlenecks, SupportCRM.com implemented a white-labeled job board using eJobsitesoftware.com. The decision was driven by:
- Rapid deployment (under 72 hours)
- Built-in ATS with resume parsing
- Employer and candidate dashboards
- Automated job alerts and email campaigns
- Seamless integration with Google Jobs and social platforms
Implementation Timeline
- Week 1: Domain setup, brand customization, and job categories defined
- Week 2: Initial job listings uploaded and ATS workflows customized
- Week 3: Automated candidate notifications activated; employer access configured
- Week 4: Google indexing and social promotion launched
Key Features Used
- Resume Parser: Reduced candidate review time by 70%
- Custom Job Alerts: Drove 2x more applications via email
- Employer Dashboard: Allowed SupportCRM’s team leads to manage openings independently
- Blog & SEO Tools: Increased organic traffic by 55% within 60 days
Results After 90 Days
| Metric | Before | After eJobsitesoftware.com | Improvement |
| Average Time to Hire | 42 days | 17 days | ↓ 60% |
| Qualified Applicants per Role | 12 | 28 | ↑ 133% |
| Manual Resume Sorting | 100% | 30% | ↓ 70% |
| Employer Satisfaction | Medium | High | ↑ |
Testimonial
“Using eJobsitesoftware.com has completely transformed our hiring. Our job board now feels like an extension of our brand. We saved weeks of admin work, and our hiring managers actually enjoy using the dashboard.”
— Jessica Tran, Head of People, SupportCRM.com
Conclusion
SupportCRM.com’s success story shows how a robust job board platform like eJobsitesoftware.com can eliminate bottlenecks, automate recruiting tasks, and slash hiring time dramatically. Whether you’re hiring at scale or targeting niche roles, the right platform can redefine your recruitment strategy.
Ready to scale your hiring like SupportCRM.com?
Visit eJobsitesoftware.com to schedule a free demo.
Resources:
https://supportcrm.com/about-us/