Sales Representative - Visa Services

Visa Services plays a crucial role in expanding the company's customer base and revenue through selling visa services to individual and corporate clients. This position is vital in ensuring the smooth processing of visa applications and providing exceptional customer service to clients seeking visa assistance for travel purposes

Responsibilities

• Develop and implement sales strategies to attract new clients and retain existing customers for visa services


• Communicate with clients to understand their visa requirements and provide them with accurate information on visa processing procedures


• Prepare and submit visa applications on behalf of clients, ensuring all required documents are in order


• Follow up with clients on the status of their visa applications and provide updates on any changes or additional requirements


• Coordinate with embassy or consulate officials to expedite visa processing and resolve any issues that may arise during the application process


• Maintain accurate records of visa applications, payments, and client information in the CRM system


• Collaborate with other team members to ensure seamless visa processing and delivery of exceptional customer service


• Meet sales targets and KPIs set by the company to drive revenue growth and achieve business objectives


• Stay updated on changes in visa regulations and procedures to provide clients with the most current information and advice
  
  

Skills

• Strong sales and negotiation skills


• Excellent interpersonal and communication skills


• Knowledge of visa processing procedures and requirements


• Ability to work in a fast-paced environment and meet sales targets


• Proficiency in using CRM software to manage customer relationships


• Attention to detail and accuracy in processing visa applications


• Ability to work independently and as part of a team
  
  
  Requirements


• Bachelor's degree in a related field or equivalent work experience


• Proven experience in sales or customer service, preferably in the travel industry


• Familiarity with visa processing regulations and procedures


• Ability to work under pressure and meet tight deadlines


• Strong organizational skills and ability to prioritize tasks effectively


• Proficiency in using Microsoft Office Suite and other relevant software applications
  
  Desirable Attributes


• Fluency in multiple languages to assist clients from diverse backgrounds


• Experience working with government agencies or embassies for visa processing


• Certification in visa services or related field


• Knowledge of international travel regulations and restrictions


• Customer service training or certification